ICT and E-Business

ICT and E-Business is all pervasive and can be the difference between running a successful company, or the company running you

Participants will learn to:

• Understand the potential benefits and impact expected from ICT investment

• Have a knowledge of the attributes that will influence decision making on ICT & E-Business investment.

• Understand the relationship between ICT investment and Business Growth

• Be able to make sound investment decisions.

Course Overview

• ICT and E-Business for Business Growth

- Context: the Business Strategy

- How ICT can support execution – productivity, customer service, sales channels

- Assess the potential from key applications

• ICT and E-Business Business Case

- Quantify & Forecast Benefits & Costs

- Understand the organisational impact

- “Future-proofed” implementation

• ICT and E-Business Implementation

- Specify business requirements

- Solution options – evaluate fit with business need, make-or-buy, skills and resource gaps

- Procurement: vendor selection and implementation

What is covered:

• A framework for making ICT and E-Business investment decisions.

• ICT can unlock new commercial potential – but is a means to that end, so stay crystal clear about business benefits and ends

• Understand your business priorities – sales growth, cost reduction or both – the framework we have introduced may help you think through exactly how any planned ICT spend will deliver

• Having a logical commercial framework to think through all of the forecast benefits over a 3-5 year period, and how they will be realised, can help uncover foreseeable implications, in terms of both costs and organisational impacts

• Some easy tricks and tips to get your business in front of the widest possible audience